Order Processing

• All orders are processed within 1-3 business days (Monday through Friday), excluding weekends and public holidays.
• Processing times may vary during peak shopping seasons, promotional periods, or due to unforeseen circumstances. In such cases, we will keep you informed via email or updates on our website.

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Shipping Destinations

• We proudly ship worldwide and aim to reach as many customers as possible.
• While we do our best to cover all regions, certain remote locations may have limited shipping options due to carrier restrictions or local regulations. If your location cannot be serviced, we will notify you promptly.

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Shipping Options and Delivery Times

Below are the estimated delivery times:

Standard Shipping:

• • Delivery Time: 7-21 business days, depending on your location.
  • Tracking is available for most regions.
  • Ideal for non-urgent deliveries at a budget-friendly cost.
    

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Shipping Costs

• Shipping is free internationally.
  

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Customs, Duties, and Taxes

• For international shipments, customs duties, taxes, and import fees may be applicable, depending on your country’s regulations.
• These charges are the responsibility of the recipient and are not included in the purchase price or shipping fee.
• We recommend contacting your local customs office for detailed information about potential costs.

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Tracking Your Order

• If you want to receive tracking information, please contact us at liquidiq.help@gmail.com.

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Missed Deliveries and Undeliverable Packages

• If delivery is unsuccessful due to an incorrect address, failure to pick up, or refusal to pay customs fees, the package may be returned to us.
• In such cases, we will contact you to arrange reshipment. Additional shipping charges may apply.
• To prevent missed deliveries, please ensure your shipping address is accurate and complete before placing your order.

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Lost or Damaged Packages

• If your package is lost during transit or arrives damaged, we’re here to help.
• Please report the issue to our customer support team within 7 days of delivery by emailing [Your Email Address]. Provide your order number, a description of the problem, and any relevant photos of the damage.
• We will work with the carrier to resolve the issue and, if applicable, offer a replacement or refund.

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Delivery Delays

• While we strive to deliver your orders on time, delays may occur due to circumstances beyond our control, such as natural disasters, carrier issues, or customs clearance.
• If your package is significantly delayed, please contact us, and we will do our best to provide assistance and updates.

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Sustainability Practices

• We care about the environment and continuously seek ways to reduce our carbon footprint.
• Our packaging is designed to be eco-friendly, and we encourage our customers to recycle whenever possible.

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